Our philosophy has been to earn and keep our customers' trust and to provide service and customer satisfaction in the mail order industry. Because of this philosophy, we treat the information you provide us in confidence. Visiting our website will not provide a record of your individual email address. We will not have a record of your email address unless you provide it for our use. When ordering, requesting for additional information, or providing feedback, customers provide www.earlystartmandarin.com with certain information such as name, address, telephone number, etc. This information is necessary to process an order or to provide customer service. A customer's telephone number is used when we have a question about the order or delivery. Telephone numbers, email addresses and credit card numbers are only released if there is a court order or to law enforcement agencies, if requested. Www.earlystartmandarin.com will not rent, sell, or share any of the personal information that you provide through our website, e-mail, or postal mail. Www.earlystartmandarin.com uses SSL (Secure Socket Layer) encryption when transmitting sensitive information. An icon resembling a padlock is displayed on the bottom of most browers window during SSL transactions that involve credit cards and other forms of payment. Www.earlystartmandarin.com respects your privacy and expects to continue to earn your trust for years to come.